Accessing a client cPanel

You can access a clients cPanel either by logging into (where is their domain name), using THEIR username and YOUR password, or clicking on their cPanel link within 'List Accounts' in your WHM.

Some features, such as phpMyAdmin, are only available using the correct account password, but by using your password you are able to perform basic tasks within their cPanel, even if they've changed their password.

Note: If you are concerned about your IP address showing in the "Last login" area of your client's cPanel, log in securely via The last login will then be displayed as "localhost".

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Creating a new account

he basicsTo add a new domain, login to your WHM and go to the "Create a new account" screen. Fill...

Emailing accounts on the same server

Any email sent from accountA on a server to accountB on the same server will be automatically...

Limitations on your clients

While we do trust our resellers to make the correct decisions about who to offer hosting services...

Terminating an account

To remove an account from the server, choose the "Terminate an Account" facility within your...

Using 'Packages'

You can assign any of your client accounts to a specific 'package', a set of features common to...