Knowledgebase

Creating a new account

he basics

To add a new domain, login to your WHM and go to the "Create a new account" screen. Fill in the appropriate details, click "Create" and you're done! Now all you need to do is make sure the DNS information is changed at the registrar in order to 'point' the domain at our server. See Using your DNS information for more information.

Three things to remember:

1. Never choose an IP address or tick the 'Ip' checkbox on this screen. If you wish to add an IP address to an account, please contact us.

2. The standard, all purpose CPanel theme that we recommend is "cpanel". See Recommended cPanel themes for more information.

3. /home/resellerusername/cpanel3-skel

This directory is what will be used as a 'skeleton' for new accounts. For example if you place an index.html file in /home/resellerusername/cpanel3-skel/public_html, and then setup a new account, that account will have a copy of your index.html in their public_html directory.

This is very useful for setting up customized welcome pages for your clients.

So what does it all mean?

Domain: Enter the domain name here. Make sure there are no spaces at the end or beginning of the domain name to prevent issues resolving the domains. Entering domains as 'domain.com' is how it should be done. No 'www' necessary.

Username: Enter the username for the domain here. This can be anything but is limited to eight characters in total length. Be sure to check this field again before clicking the 'Create' button, as it can change. Be sure to only use letters or numbers in this field. Using questionable characters ( !@#$%^&*() ) will likely cause problems resolving the domain.

Password: The password for the domain goes here. Again, this can be anything.

Quota: This is for the amount of disk space (in megabytes) the domain will have as a limit. We suggest that you never set this value to 'unlimited', or leave it blank.

IP: Never check this box. Please contact Support if you wish to add a dedicated IP address to an account.

CGI Access: Check this box if you would like to provide access to the CGI-BIN on the client domain. This box is normally checked since about 90% of all clients like to use CGI Scripts on their domain. Enabling this feature will not use up any extra space except to create a single directory in the home directory: /home/username/www/cgi-bin/

FrontPage Extensions: Enable this option to install FrontPage extensions on the domain for use with Microsoft FrontPage software.

Max FTP Accounts: Set here the maximum value of FTP accounts the user may create. The value should never be set to 'unlimited' as this can often cause problems in functionality with this feature.

Max Email Accounts: Set here the maximum value of Email accounts the user may create. The value should never be set to 'unlimited' as this can often cause problems in functionality with this feature.

Max Email Lists: Set here the maximum value of mailing lists the user may create. The value should never be set to 'unlimited' as this can often cause problems in functionality with this feature.

Max SQL Databases: Set here the maximum value of SQL databases the user may create. The value should never be set to 'unlimited' as this can often cause problems in functionality with this feature.

Max Sub Domains: Set here the maximum value of sub-domains the user may create. The value should never be set to 'unlimited' as this can often cause problems in functionality with this feature.

Bandwidth Limit: Set here the maximum value of bandwidth, or 'traffic' the account may use. The value should never be set to 'unlimited' as this can often cause problems in functionality with this feature.

cPanel Theme: Choose here which cPanel skin (theme) will be loaded when the client opens their cPanel. This - to put it simply - will determine how the pages within their cPanel will look. See Recommended cPanel themes for more information.

IP Address: Do not use this feature. Please contact Support if you wish to add a dedicated IP address to an account.

Package: See Using 'Packages' for more information on packages.

Please note: The above features may change or be removed over time.

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